This Privacy Policy explains how Innojative Sound and FIRST DROP SHOP collect, use, store, and protect information provided by customers, artists, vendors, applicants, and website visitors.
1. INFORMATION WE COLLECT
FIRST DROP SHOP may collect information that customers, artists, vendors, applicants, and visitors provide directly to us. This may include names, email addresses, phone numbers, billing and shipping information, artist or label names, account information, order details, application information, support messages, social media links, and other information submitted through the website.
2. CUSTOMER ACCOUNTS
When a customer creates an account, we may collect and store information needed to manage purchases, digital downloads, pre-orders, rolling releases, account access, order history, and customer support.
3. PURCHASE & ORDER INFORMATION
When a purchase is made, FIRST DROP SHOP may collect order information including the products purchased, transaction amount, order number, payment status, customer contact information, download permissions, and related transaction records.
4. PAYMENT INFORMATION
Payments may be processed through third-party payment providers. FIRST DROP SHOP generally does not directly store complete payment-card numbers or security codes when those details are handled by an authorized payment processor. Payment providers may collect and process payment information according to their own privacy policies and terms
5. ARTIST & VENDOR APPLICATIONS
When an artist, label, producer, manager, or representative applies to join FIRST DROP SHOP, we may collect information such as legal name, artist or label name, email address, phone number, location, genre, music links, social media links, rights confirmations, and other application information used to review eligibility and manage artist/vendor relationships.
6. ARTIST & VENDOR ACCOUNT INFORMATION
Approved artists and vendors may provide additional information necessary to operate their storefront, submit releases, receive payouts, communicate with Innojative Sound, and manage products and orders.
7. CONTACT & SUPPORT REQUESTS
Information submitted through the Contact page may include your name, email address, inquiry type, subject, order number, artist or label name, and message. This information is used to respond to the inquiry and maintain support records where appropriate.
8. EMAIL COMMUNICATIONS
We may use email addresses to send order confirmations, download notifications, pre-order release notifications, artist application confirmations, vendor onboarding information, support responses, account notices, and other transactional or administrative communications.For marketing emails, I’d keep them separate later so customers can opt in rather than automatically treating every buyer as a marketing subscriber.
9. COOKIES & SIMILAR TECHNOLOGIES
The website may use cookies and similar technologies to maintain customer sessions, remember account preferences, support shopping-cart and checkout functions, improve site performance, prevent fraud, and understand how visitors use the website.
10. ANALYTICS & WEBSITE USAGE
We may collect technical information such as browser type, device type, IP address, referring pages, pages visited, approximate location derived from technical information, and website interactions. This information may be used for security, analytics, troubleshooting, and improving FIRST DROP SHOP.
11. HOW WE USE INFORMATION
Information collected through FIRST DROP SHOP may be used to process orders, deliver digital products, manage customer accounts, administer pre-orders and rolling releases, review artist applications, manage vendor storefronts, issue artist payouts, respond to support requests, prevent fraud, improve the platform, enforce policies, and comply with legal obligations.
12. HOW INFORMATION MAY BE SHARED
Information may be shared with service providers when necessary to operate FIRST DROP SHOP. This may include payment processors, web-hosting providers, email providers, analytics services, digital-delivery services, fulfillment providers, fraud-prevention services, and other vendors that support the operation of the platform.
13. ARTISTS & CUSTOMER INFORMATION
Artists and vendors may receive information necessary to understand and fulfill legitimate sales activity associated with their products. Customer information should not be used by artists or vendors for unrelated marketing, resale, unauthorized contact, or any purpose inconsistent with FIRST DROP SHOP policies and applicable law.That one is important because eventually vendors may see parts of order/customer information through Dokan.
14. INFORMATION WE DO NOT SELL
FIRST DROP SHOP does not sell customer personal information to artists, advertisers, data brokers, or other third parties for monetary compensation.
15. DATA RETENTION
Information may be retained for as long as reasonably necessary to operate customer and vendor accounts, maintain transaction and accounting records, resolve disputes, enforce agreements, prevent fraud, comply with legal obligations, and support legitimate business operations.
16. DATA SECURITY
FIRST DROP SHOP uses reasonable administrative and technical measures intended to protect personal information. However, no website, database, transmission method, or online service can guarantee absolute security.
17. PASSWORDS & ACCOUNT SECURITY
Customers, artists, and vendors are responsible for maintaining the confidentiality of their account credentials. Users should contact FIRST DROP SHOP promptly if they believe their account has been accessed without authorization.
18. THIRD-PARTY WEBSITES & SERVICES
FIRST DROP SHOP may contain links to third-party websites or use third-party services such as payment providers, streaming services, social media platforms, radio services, fulfillment companies, or other technology providers. Those companies operate under their own privacy practices, and Innojative Sound is not responsible for the privacy practices of third-party websites.
19. DIGITAL DOWNLOADS & PRE-ORDERS
Information associated with purchases may be used to determine whether a customer is entitled to access digital downloads, instant preorder tracks, scheduled rolling-release tracks, and full album releases.
20. COPYRIGHT & LEGAL REQUESTS
Information may be preserved or disclosed when reasonably necessary to respond to copyright complaints, fraud investigations, legal processes, regulatory requests, payment disputes, or other lawful obligations.
21. CHILDREN'S PRIVACY
FIRST DROP SHOP is not intended to knowingly collect personal information from children under the age required by applicable law to independently consent to online data collection. Artist/vendor applicants must meet the age or authorization requirements stated in the application process.
22. YOUR PRIVACY CHOICES & RIGHTS
Depending on where you live, applicable law may provide rights to request access to, correction of, deletion of, or information about certain personal information. Requests may be submitted through the Contact page and may require identity verification before action is taken.
23. EMAIL PREFERENCES
Transactional communications related to purchases, accounts, artist applications, vendor activity, pre-orders, downloads, and customer support may be necessary to provide requested services. Promotional communications, when offered, should include an appropriate method to unsubscribe.
24. CHANGES TO THIS PRIVACY POLICY
Innojative Sound may update this Privacy Policy as FIRST DROP SHOP changes, new services are introduced, or legal and operational requirements evolve. The current version will be posted on this page with an updated revision date.
25. CONTACT REGARDING PRIVACY
Questions or requests regarding privacy should be submitted through the Contact page. Select the inquiry type that most closely matches your request and provide enough information for the request to be reviewed.
Last Updated: September 2026